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National Association of Estate Agents (NAEA)

The NAEA is the UK’s leading professional body for estate agents. Their main functions include regulating, guiding and assisting property professionals across a wide range of disciplines. They also work to make the housing market safer and easier to use and understand when you are buying a home or selling your house. Always use a member of this Association as their members are qualified, which means you can be sure you are dealing with a professional agent who adheres to the highest standards in the industry. By choosing an estate agency in our directory,  you know that you’re safeguarded and you can feel secure in the knowledge that you and your property are in safe hands. For more information please visit www.naea.co.uk

National Approved Letting Scheme (NALS)

The National Approved Letting Scheme (NALS) is an accreditation scheme for lettings and management agents, offering landlords and tenants peace of mind that they are dealing with a firm that agrees to meet defined standards of customer service.

Negative equity

A situation in which the value of a property has fallen to below the level of the loan secured on it.

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